Softwire is a privately owned UK-based software development company with offices in London and Bristol. We are specialists in the delivery of software consultancy and bespoke, custom-built software solutions. Our key objectives as an organisation are customer satisfaction and employee satisfaction.
Softwire focus on providing an exceptional level of service to a manageable number of customers. Our commitment to customer satisfaction is second to none - not least because repeat business is an important source of our revenue.
We aim to be a complete technology partner for our clients, from initial consultancy and design phases right through to deployment and ongoing support, and we have partnerships with trusted third parties for services such as web design and hosting which we believe are best outsourced to established specialists in those fields.
We have experience of a vast range of markets and technologies and are always seeking to broaden our horizons even further. A can-do attitude prevails and, when asked by our clients if we can help with their new requirements, the answer is usually yes.
We are happy to undertake work on a fixed-price, fixed-timescale basis - so our customers can be confident of what they’re getting when, and at what price. They can budget and plan their IT strategy accurately, a luxury of which most IT directors merely dream. In an industry where the majority of projects are delivered late or over-budget, this gives our customers (and us) a huge competitive advantage.
Finally, we offer genuine value for money to our clients. We believe the quality of our staff, software and service to be superior to almost all of the biggest and best names in the industry - many of whom charge fees at least two or three times Softwire’s.
Our track record in these key areas has earned us both an impressive reputation and a loyal customer base who respect and trust us.
After customer satisfaction, Softwire’s second key objective is employee satisfaction. A much overlooked fact in the business world is that one of the easiest ways to achieve the first objective is to focus on the second.
We recruit only extremely able applicants as software developers and train up from there. All are top-class, highly motivated graduates from leading universities.
We provide a great working environment for our employees, with interesting and challenging work, ongoing training and mentoring and a good remuneration package which includes a profit sharing scheme.
As a result, we have built up a team of enthusiastic, talented and experienced software developers and consultants with extremely low staff turnover. This gives Softwire a clear return on the investment in our employees and allows us to offer our customers a consistency of staffing from which they also benefit.